Trengo x Rhamnous
Trengo for Rhamnous, your one-stop omnichannel communication solution
Setting up a new tool for your business can be a tedious task. Let Rhamnous take the weight off your shoulders by providing easy activation and integration. Not sure if a certain tool is right for you? We’ll help you test it out before you decide.
What is Trengo?
Trengo is a tool that allows businesses to communicate both internally and with their customers via one multi-channel inbox and with the help of a multi-agent team. Their single inbox brings all conversations from a variety of communication channels together, including social media channels, email, voice & chat apps.
Why use Trengo for Rhamnous?
Trengo is a convenient solution for small, medium, and large companies looking for an easy way to communicate with customers. The main benefit of Trengo is that it unifies all your channels in one shared view, making it easier for your teams to work together, reply faster and improve your customer experience.
By choosing Trengo for Rhamnous you get the best of both; a versatile communication solution and the peace of mind of having Rhamnous take care of the set-up and integration for you. By standardizing the website integration, Rhamnous allows you to easily engage in real-time with your online visitors, create amazing customer experiences and enhance your operations.
Explore the features & benefits
Trengo offers a single, shared view for various social media channels (FB, Twitter, Instagram), email, LiveChat, WeChat, WhatsApp Business, and SMS, all via a single phone number.
Practical internal communication
Users can chat internally, assign conversations to each other, track unattended client messages, tag colleagues in internal emails, and post notes or comments. This allows them to work faster and makes it easier to work together, even remotely. Managers will know exactly what is going on at all times, allowing easy coordination of teams and tasks, while keeping everyone in the loop.
Automation and self-service features
Conversations with customers can be automated via workflows, chatbots, and flowbots, making repetitive tasks a thing of the past. Additionally, self-service features, such as a help center, give customers the option to find answers to their questions themselves, drastically reducing waiting times and support tickets for support agents.
Ample third-party integrations
Trengo facilitates integration with various third-party systems, including Slack, Gmail, Trello, Asana, HubSpot CRM, Magento, Zapier, Google Sheets, Mailchimp, Telegram, Shopify, Instagram, Pipedrive, Microsoft Outlook, WooCommerce, Simplesat, Salesforce, and ExactOnline.
Together with our partners, we want to make life as easy as possible for you. By combining different solutions, you can take full advantage of our partner ecosystem. You can request a demo, start a trial, or consult one of our partners to learn more about our individual or combined solutions.
Want to learn more about the power of Trengo for Rhamnous? Get in touch or Plan a Trengo Demo.
Are you interested in a free 14-day Rhamnous trial? Register here
Do you want to get in touch with our partnership team? Contact us here